At Homax® Wall Texture, Ceiling Texture, Texture Gun, we respect the privacy of our users and customers. This Privacy Policy explains how we collect, use, and disclose information received through our website and from other interactions with you. Please read this policy carefully to understand how your personal information will be treated.
This policy was last updated on March 1, 2023. We may occasionally make changes to the policy. When we do, we will also update the effective date listed above. We encourage you to periodically review this page for the latest information on our privacy practices.
Collection of Information
We collect information in several ways from different parts of our website and through other channels:
Information You Provide Directly to Us
- We collect information directly from you when you sign up for an account, place an order, subscribe to marketing communications, contact customer service, fill out a survey, submit a product review, interact with us on social media, or otherwise communicate with us. This may include contact information, billing information, account login credentials, and any other information you choose to provide.
Information We Collect Automatically
- Cookies and Other Tracking Technologies. We utilize cookies and other tracking technologies like pixels and web beacons to collect information about visitors to our website. This includes technical information like IP address, browser type, device type, operating system, referral URLs, time and date of access, etc. We use this information for purposes like customizing your browsing experience, analytics, ad targeting, and security monitoring.
- Log Files. Our servers automatically log information sent by your browser when you interact with our sites. This includes technical details about your connection like browser type and version, time zone setting, operating system and platform.
- Embedded Web Links. Emails and other electronic communications we send may contain tracking links or pixels that allow us to track engagement. We use this to improve our communications and measure effectiveness.
- Analytics Tools. We use trusted third party analytics services like Google Analytics to help analyze how our website performs and how visitors use it. We do not allow providers to use data for purposes beyond helping us.
Information from Other Sources
We may collect or receive information about you from other sources, including third party databases and services that provide information about business people and companies. This allows us to properly identify potential customers and business partners.
Use of Collected Information
We use information collected about you for a variety of purposes that enable us to provide services to you, operate our business professionally, and grow our company ethically. These purposes include:
- Providing services and responding to your requests or questions.
- Completing orders and processing payments.
- Sending marketing communications, promotional offers, and other advertising. You can control whether you receive these later on.
- Performing research, analytics and measurement to improve our website, apps, products, and customer experience.
- Doing analytics to improve our marketing campaigns and business operations.
- Handling customer service requests, issues, complaints or disputes.
- Communicating about new product releases, events, promotions, and offers.
- Protecting against fraud, illegal activity, intellectual property infringement, violations or our Terms of Use, enforce our policies, and comply with legal requirements.
- Performing other general business operations and internal functions as needed to maintain, develop and improve our business.
Information Sharing and Disclosure
We do not sell or rent your personal information to marketers or third parties. However, we may disclose information about you to certain types of third parties in the following circumstances:
- To contractors, consultants, service providers and partners who assist us with performing internal functions and operating our business. This includes hosting, maintenance, analytics, communication delivery, marketing, collections, etc. We ensure providers comply with this policy and limit data use to the performance of their function.
- To affiliate companies and partners who help serve our customers. We ensure appropriate data sharing agreements are in place before any transfer.
- To credit card processors, auditors, advisors, lawyers, accountants and other authorized financial service providers.
- During a merger, acquisition, bankruptcy, dissolution, reorganization, joint venture, or other transaction involving all or part of the company. Information may be sold, transferred or shared as part of the transaction.
- When required by subpoena, law or regulation, to comply with legal process, to assert legal rights, to enforce our policies, or to protect the safety of others.
- To law enforcement, government agencies, courts, and other parties when we believe doing so is legally required or appropriate.
- To respective business partners in the case of a sale, merger or change of control. You will be notified if any such transfer causes your information to become subject to a different privacy policy.
- With your consent or direction to share the information.
In limited circumstances we may use or disclose information without your consent to protect rights, safety, or property of our business, employees, contractors, customers, suppliers or others.
Online Advertising and Analytics
We participate in interest-based advertising and analytics programs which aim to provide you with advertisements and service offers tailored to your interests.
Interest-Based Advertising: To serve targeted ads, we allow approved third party advertising partners to collect information about your activity on our sites and apps using tracking technologies like cookies and pixels. The type of information collected includes content you view, links and buttons clicked, device identifiers, browsing activity, and purchase history. This information allows us, and service providers acting on our behalf, to analyze your use of the site and apps and serve advertising about products and services tailored to your interests on our platforms and others.
You can opt out of receiving online behavioral ads from some top advertising partners by visiting youronlinechoices.com. Note if you opt out, you will still see generic (non-targeted) ads.
Analytics: We work with trusted analytics service providers to assist with measurement, research, analytics, profiling and reporting. These providers may use web beacons, cookies and other tracking technologies to collect other information about your visit like time spent on the site, pages visited, links clicked, conversions and other website activity. We only provide information to these providers related to browsers, devices, webpages, IP addresses and other technical identifiers. We do not allow them to use this data for their own purposes beyond assisting us.
Additional Rights and Choices
Accessing, Updating or Deleting Your Information
You may access, update, amend or delete information we hold by logging into your online account and making changes if applicable, contacting our support team, or emailing [email protected]. We will respond consistent with applicable law. Note that we may retain certain information for recordkeeping purposes, to complete transactions, or comply with legal obligations.
Opting Out of Communications
You may opt out of receiving promotional emails and texts from us by following the unsubscribe instructions provided with each message or by contacting us with your request. We will comply with your request within a reasonable time period.
Withdrawing Consent
Where you have provided consent for our collection, use or sharing of your information, you may withdraw that consent at any time by contacting us. We will act upon and honor your request within a reasonable time period.
Data Access and Portability
In some jurisdictions, data privacy laws may give you rights to access certain personal information we hold about you and obtain it in a structured, commonly used, and machine readable format. You may also have the right to request that we transmit this information to another party. Where applicable, we will comply with individual requests meeting requirements.
Data Retention and Erasure
We keep personal data only as long as needed to fulfill our business purposes, contractual obligations, and legal requirements. Our retention periods are outlined in our data retention policy. When erased, we take appropriate steps to de-identify data so it cannot be linked back to individuals.
Lodging Complaints
If you believe we have violated any applicable privacy laws, including GDPR, or otherwise collected, used or shared your information improperly, you have the right to lodge a complaint with the appropriate supervisory authority.
Data Security and Protection
We employ industry standard technical and organizational measures designed to safeguard your information against loss, theft and unauthorized use, disclosure or modification. This includes:
- Physical security controls over our offices and facilities.
- Network, application and database level security protections.
- Access controls and employee training on handling sensitive data.
- Using secure transmission protocols like TLS when collecting or transmitting data.
- Working with reputable cloud service providers that meet high information security standards.
- Regular internal audits of our information collection, use and sharing practices.
While we follow generally accepted standards to protect data, no method of storage or transmission is ever perfectly secure. We cannot guarantee absolute security of your information.
International Data Transfers
We are headquartered in the United States and may process and store information on servers located in the U.S. and abroad. As such, we may transfer your data to these countries, some of which may have different privacy laws than your country of residence. Where required, we implement appropriate safeguards to help ensure data remains protected when transferred across borders.
Children’s Privacy
Our websites, apps, products and services are intended for use by adults. We do not knowingly collect any personal information from children under the age of 18 without parental consent. Parents should monitor minor children’s online activities and consider using parental control tools available from online services and software.
Links to Third Party Sites
Our websites and communications may contain links to other third party sites like partners, advertisers, social networks and payment services. These sites are not governed by this policy. You should carefully review the privacy practices of any third party site before providing information. We are not responsible for the privacy practices or content of these other sites.
Changes to this Policy
We may change this Privacy Policy from time to time. Updated versions will be posted on our website with the effective date updated. We encourage you to periodically review this page for the latest on our privacy practices.
How to Contact Us
If you have any questions about this Privacy Policy or our information handling practices, please contact us using one of the methods below:
By email: [email protected]
By mail:
Homax® Wall Texture, Ceiling Texture, Texture Gun
Attn: Privacy Officer
123 Example St
Bellingham, WA 98225